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Data Protection at Publishizer

Thanks for visiting Publishizer’s Privacy Policy, updated as of January 16, 2019. We take the protection of your personal data seriously, so we want to guide you through how data is gathered, what data is stored, and what happens with that information. Personal data is defined as everything that allows us to identify you directly and personally. The following passage is a first overview. After that, you will find more detailed information about our data protection.

Gathering and processing data on our website

What kind of data do we gather?

As with most websites and online services, some technical data, such your IP address and the time of your visit, are saved when you enter our site. This is a standard and automated process. It allows for the identification of every visitor and is similar to a security camera at the entrance of a building. Furthermore, we collect your data for identification and authentication when you contact us via contact form, live chat, phone or email.

How is your data processed?

We analyse your data to solve any problems that may occur, and to improve our website. We also look at who visits us, how visitors navigate our site, and what content they look at to help us provide you with better and more relevant content on our site.

Who decides how data is gathered?

As owners of the website, we are responsible for the gathering, processing and distribution of your data. We will always handle your data with great care and respect. Publishizer ensures that persons authorized to process the personal data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality. You have the right to get information about the methods we use to gather and process your data, as well as the path your data travels in our system. You can, at any time, change or request full deletion of your data.

Do we disclose any information to outside parties?

We will never sell, trade, or otherwise transfer your personal information except in accordance with this policy.  This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

General Notes and Information

Who We Are

Publishizer, with its subsidiaries, agents, representatives, consultants, affiliates, employees and directors, collectively provides services that helps authors prepare industry standard book proposals, set up and run a preorders crowdfunding campaign, and then matches them with relevant publishers. Responsible for processing your data according to Art. 4. No. 4 of the EU-Bill 2016/679 ("EU-GDPR") and according to further applicable data protection laws is:

Publishizer BV
Postjesweg 1 - 3.20
1057 DT Amsterdam
Netherlands

Phone: +31 6 87 02 09 97
E-mail: [email protected]

Data Protection

We take protection of your data very seriously. Every processing, storage or gathering of your data is in line with governing data protection law. We will not process, gather or store data in any way that is not part of this data policy. When you visit this website, there are some mechanics that automatically track your personal information by which you might be identifiable.

Even though we take state-of-the-art security measures to protect your data, transmitted or electronically stored data is not always be fully secure. There exists a chance of attacks and abuse of information by third parties, or hardware or software failure, which lie beyond our control. Your account information is protected by a password, which you should keep securely. You are responsible for taking reasonable measures to secure your account.

Encryption

We use the industry standard SSL/TSL encryption to secure all sensitive data that you send us when you visit our site. You can see it being used through the “https://prefix” in the address bar of your browser.

Your Consent

By using our site, you consent to our privacy policy. If you do not consent to the collection and processing of the information required to be processed, we may not be able to provide you with our full services.

Revocation of Consent

You can revoke your consent to processing your data at any time. Please send us a short announcement via email at [email protected]. Until the revocation can be processed, the right to process your data remains untouched.

Changes to our Privacy Policy

We may change or update our privacy policy to accommodate new technologies, industry practices, regulatory requirements or for other purposes. In order to notify you, we may post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date. Policy changes will apply only to information collected after the date of the change. If you keep using Publishizer after a change, that means you accept this Policy.

Data Retention

Where Publishizer is the data controller of personal information, we will retain your information as long as your account is active, as necessary to provide you with the Services or as otherwise set forth in this Policy. This allows us to provide you with our services, enable your participation in an event, and to comply with applicable legal, tax or accounting obligations, resolve disputes, enforce agreements and protect our legal rights.

Your information will be deleted when it is no longer an ongoing legitimate business need. Data may persist in copies made for backup and business continuity purposes for additional time. We may also retain aggregated or anonymized information indefinitely to protect the safety and security of our site or improve our services. If your personal information is processed within a Subscriber’s Service Data, we will process the personal information for as long as we are instructed to do so by the relevant Subscriber that is the data controller of the Subscriber Service Data.

Disclosure, Correction and Deletion

At any time, you have the right to request information about all the personal data gathered through us. You may change your personal information by editing your account profile. Furthermore, you have the right to have your account deactivated or to have your data deleted, as long as this does not conflict with any legal data retention periods. You may not delete your profile if you have an unresolved campaign. If you have contributed to a campaign and wish to delete your account, we will retain any information necessary to effectuate the transaction.

What Data Do We Collect and Receive?

In order for you to create an account on Publishizer and use our Services, we need to collect and process certain information. Depending on your use of the Services, that may include:

  • Information you voluntarily provide to Publishizer if you register as a user, purchase products, subscribe to our newsletters or email courses, upload or submit content, request information, use our tools and services, respond to our user surveys, provide feedback, report a problem, contact us via website, email, phone or live chat, apply for a job with us, or interact with us online or offline, we will collect and store your information.

  • Information you provide for identity verification purposes, including your legal name, date of birth, email, postal addresses, telephone number, country of residence, login, and password details.

  • Payment information, details, requests and transactions made through Publishizer. We partner with other secure payment processing companies, and the payment information you submit is collected and used by them in accordance with their privacy policies. Publishizer does not store your payment information.

  • Information about your activity on and interaction with Publishizer, such as your IP address, time of page view, the type of device or browser version you use, your operating system, your actions on the site, and the referrer URL.

  • Information about the ways people visit and interact with our site, in the form of web analytics.

  • Information that you submit on or to Publishizer in the form of comments, contributions to discussions, participation in contests, or messages to other users.

  • Information from social networking services will be collected, stored and periodically updated should you choose to sign up and log in to Publishizer with one of your existing social network account. We will never post anything to your Facebook, Twitter, or other third-party accounts without your permission.

  • Supplementary information collected to help with the fulfilment of a pre-order, such as a reader’s personal information, contact details and postal address information, or to process and deliver contest prizes.

  • Information on individuals who seek to be, are, or were employed by us.

You may decline to provide us with your information. However, this will limit your ability to register for an account or use our Services. To access our full services, you will need to finish creating an account. You may review, change or remove your information through your account settings. We will now provide further details on how information is collected, and how we use it.

Gathering data on our website

Cookies

Our website uses cookies, which are texts stored on your computer by your browser. These cookies hold information about your visit and help us make our site more user friendly and safe.

Some of these cookies (session-cookies) are deleted after your stay, some others (persistent-cookies) remain stored and allow us to identify you on your next visit.

We have an interest to store these cookies because it allows us an optimized and bug-free provision of our services. The required cookies for these purposes all fall under Art. 6 Par. 1 lit. f GDPR. Only necessary are stored to allow for the basic usage of our website. Nevertheless, please note that the previously mentioned third party tools may also add additional cookies related to our website.

Your browser provides settings to allow the deletion of cookies or disallow storing cookies in the first place. Please note that the functionality of the site might be limited if you decide to use these features. Further use of cookies is explained in further articles of this data policy.

Server Logging

We use third-party vendors and hosting partners, such as Amazon, for hardware, software, networking, storage, and related technology we need to run Publishizer. When you visit our website with your browser, our server stores some data in what are called log files. This falls under Art. 6 Par. 1 lit. b GDPR, which allows "processing necessary data for performance of a contract to which the data subject is party, or in order to take steps at the request of the data subject prior to entering into a contract". These log files will only be reviewed in case of errors or attacks against our website and will never be merged with other data sources.

Do we disclose any information to outside parties?

We will never sell, trade, or otherwise transfer your personal information, except in accordance with this policy. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe it is compliant with the law, or to enforce our site policies, protect ours or others' rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. We will only share your information with third parties with your consent.

Next, we will detail how your data is shared.

How is your data shared?

To provide you with the best user experience, we are using several trusted external providers acting as processors, who then share information with us. We also share some information gathered on and beyond our website with third parties that help us analyze and improve our internal systems. We may share any of the information we collect in order to help these third parties improve our services and technologies.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law and their own privacy policies. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

As we operate globally, many of our external third parties are based outside the European Economic Area (EEA). Their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it and will take steps to safeguard the privacy of your personal information.

Our site also contains case studies and testimonials on past campaigns that may contain some personal information. We will always obtain your consent to post your name, image, book information and testimonial on our site beforehand. If you wish to update or delete your testimonial, you can contact us at [email protected].

We will access, transfer, disclose and preserve personal information to cooperate with government and law enforcement inquiries, as well as other third parties to enforce laws if deemed necessary. In order to protect our customers and our service, legal processes such as the protection of intellectual property rights, the prevention of spam and/or fraud, to help prevent the loss of life or serious injury of anyone, or to prevent or stop and attack on our systems and networks.

In the event that any person or entity acquires all or substantially all of our business, stock or assets, or if we are involved with a merger or bankruptcy, we may assign or transfer this policy. We will notify you in advance if your information would be transferred or become subject to a different privacy policy so that you may opt out by deleting your account.

Payment

Braintree

In order to securely process all transactions for purchases and deals done through our site, we have partnered with Braintree. Publishizer does not store credit card information. We share with Braintree which books are purchased, and Braintree stores and processes any sensitive financial information you submit. All payment information you submit is collected and used by Braintree is in accordance with their privacy policies. Braintree Payments Solutions LLC, headquarterd at 222 W Merchandise Mart Plaza Suite 800 Chicago, IL 60654, United States, and is owned by Paypal Holdings Inc.

You can find more information about about Braintree and Paypal’s data policies here:
https://www.braintreepayments.com/nl/legal/braintree-privacy-policy
https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev

Web Analytics

This site uses web analytics services that track your stay on our website by storing cookies. The hereby gathered data is sent to the servers of this service and stored there. The use follows Art. 6. Par. 1 lit. f GDPR and serves to optimize our website and services.

Google Analytics

We use Google Analytics by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google uses the gathered information to analyze your stay and create reports about website and internet usage, that allow us to improve our services. We have enabled IP anonymization by default. The IP addresses are then shortened before being transmitted to Google. The retention period is 26 months. Should you not return to our website within that time period, Google has committed themselves to delete your data after that.

To prevent Google Analytics cookies, you can change your browser settings or use Google's own browser plugin: https://tools.google.com/dlpage/gaoptout?hl=en. It is possible that the functionality and look of our website may be degraded by this.

You can find more information about Google's data policy here: https://policies.google.com/privacy/

https://support.google.com/analytics/answer/6004245?hl=en

Crazy Egg

We also use Crazy Egg Inc, headquartered in 16220 East Ridgeview Lane La Mirada, CA 90638, United States. We allow it to gather and store information to generate website heatmaps that help us improve engagement on our website. Cookies placed by Crazy Egg are anonymized and cannot be linked to any Personally Identifiable Information.

To prevent Crazy Egg cookies, you can change your browser settings or use Crazy Egg’s own browser plugin: https://www.crazyegg.com/opt-out. It is possible that the functionality and look of our website may be degraded by this.

You can find more information about about Crazy Egg’s data policy and cookies policy here:
https://www.crazyegg.com/privacy
https://www.crazyegg.com/cookies

Social Networking Service Plugins and Tools

Publishizer provides a social ecosystem whereby you can choose to connect your Publishizer account with a third party social networking service. We will never publish anything to any of your third-party social network accounts without your permission. If you do not want to share information from your social network profile, do not access our site through the third-party service.

By clicking Login or the Signup with Facebook, Twitter or Google, you are provided with the option to share certain personal information with us from that social networking service. Any access that we may have to such information or authentication service is in accordance with the authorization procedures determined by that service.

If you authorize us to connect with a third party service, we will access and store your name, email address(es), current city, profile picture URL, and other personal information that the third party service makes available to us, and use and disclose it in accordance with this Policy to create an account for you and authenticate your identity. We encourage you to carefully review the privacy policies of the Social Networks or third-party websites you use.

As a result, additional interactions between our site and a third party social network website, service or other content providers may be permitted. You will be able to like posts, comment on, share content, or post information about your activities on this site to your social network accounts to others within your network. That information may be publicly displayed, and the third party may have access to information about you and your use of our services. We do not have any control over content that is outside of our site.

You can disconnect your Publishizer account from your social network account(s) at any time under “Settings” on our website. Your relationship with any social network service is governed solely by your agreement(s) with them and if your account with them is terminated, then the social login authentication between your Publishizer account and your social network account will terminate as well.

You may have a Publishizer account without connecting to any of the social networks, as long as the basic account requirements of First Name, Last Name, Email, and Password are met.

Facebook

Read more about Facebook’s privacy policy here: https://www.facebook.com/policy.php

Twitter

Read more about Twitter’s privacy policy here: https://twitter.com/en/privacy

Google

Read more about Google’s privacy policy here: https://policies.google.com/privacy?hl=en

YouTube

We use the video service of YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, United States, to display videos. If YouTube videos are embedded directly on our website, the content of the embedded video is transmitted directly from YouTube to your browser, and certain data is transmitted from your browser to YouTube. This happens regardless of whether you click on the video or not. We have no influence on the amount of data YouTube collects in this way. If you are logged into your Google or YouTube account, YouTube can associate your browsing directly with your personal profile. You can prevent this by logging out of your Google or YouTube accounts. To find out more about privacy at Google and Youtube, follow these links: https://policies.google.com/privacy/

https://www.youtube.com/yt/about/policies/

Vimeo

We use features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA. If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited and will receive your IP address. This also applies even if you are not logged in to Vimeo when you visit our website, or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored. If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account. To find out more about privacy at Vimeo, follow this link:: https://vimeo.com/privacy

Communications

In order to receive useful information from Publishizer, users have the opportunity to sign up for recurring emails on relevant updates.

Emails to Authors will include information about the publishing industry, digital publishing, crowdfunding, book agents, writing tips, communication from other publishers and readers through our site, purchase confirmations, contest and prize details and winners, and online and offline author events.

Emails to Publishers will include information about authors and statistics about their campaigns, any messages from other users, book rights, and online and offline publisher events.

Emails to readers will include information about new campaigns in categories they have signed up for, author updates on campaigns, purchase confirmations and invoices, contest and prize details and winners, as well as online and offline reader-centric events.

All our users will also receive email messages that provide customer support, such as responses to comments, questions and requests, changes in our policies and terms and conditions, technical notices, security alerts, and other necessary administrative messages.

We will only send our users the relevant information they have opted in for and agreed to receive. You can opt out of receiving marketing communications from us by contacting us at [email protected] or following the unsubscribe instructions included in our marketing communications.

Contact Form

We offer contact request emails. Should you contact us via email, all data that you provide us with will only be processed to fulfill the purpose of the contact request, and will be stored or forwarded for all possible questions or responses. Processing this data serves as means of communication, according to Art. 6 Par. 1 S. 1 lit. a GDPR and according to your own given consent.

This data is stored partially as email in our inbox at Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, as well as at Streak (Rewardly Inc.), our selected CRM service provider and Google premier partner headquartered at 221 Main St, Suite 1200, San Francisco, CA 94105, United States.

You can request the deletion of this data at any time via email. To find out more about privacy at Streak, follow this link: https://www.streak.com/privacy

Newsletters and Email Courses

We use the SumoMe plugin for the purpose of collecting the names and email addresses of interested subscribers. SumoMe is a subsidiary of Sumo Group Inc, at 1305 East 6th Street Suite 3 Austin, TX 78702, United States. For more information on SumoMe’s privacy policy, read: https://help.sumo.com/hc/en-us/articles/218958727-Privacy-Policy

We also use MailerLite for all email courses offered on our site. Subscriber email addresses are collected and stored for us to send out the email courses. UAB “MailerLite” is headquarterd at Paupio st. 46, LT-11341 Vilnius, Lithuania. For more information on MailerLite’s privacy policy, read: https://www.mailerlite.com/legal/privacy-policy

Our email communications, including our newsletter are sent through the services provided by SendGrid Inc, at 1801 California Street Suite 500 Denver, CO 80202, United States. Approval of receiving these emails can be withdrawn at any time via email or via the link that's included in each recurring email. For more information on SendGrid’s privacy policy, read: https://sendgrid.com/policies/privacy/services-privacy-policy/

https://sendgrid.com/policies/privacy/

Live Chat

Our website provides customer support through live chat by utilizing the services of Zendesk Inc, at 1019 Market Street San Francisco, CA 94103, United States. This chat tool collects the personal information necessary to allow you to connect with us on our website, in applications, and on mobile devices. This enables us to provide customer support and respond to your questions. All chat transcripts are stored at Zendesk. For more information on Zendesk’s privacy policy, read: https://www.zendesk.com/company/customers-partners/privacy-policy/

Calendly

We use the services of Calendly LLC, headquartered at 3423 Piedmont Road NE Atlanta, GA 30305-1754, United States, to schedule appointments, meetings, interviews, and calls for customer support with authors, readers and publishers, as well as interviews with new potential employees.  For more information on Calendly’s privacy policy, read: https://calendly.com/pages/privacy

Google Contacts

Authors who sign up for our services have the option to use our invitation built on the Google Contacts API. This allows them to send out invites to their friends and obtain subscribers for their campaign. We store in our database the email address(es), first and last name of contacts the author has selected, for campaign updates until the author or the individual has clicked unsubscribe. Anyone can opt out of receiving marketing communications from us by contacting us at [email protected] or following the unsubscribe instructions included in our marketing communications. For more information on Google’s privacy policy, read: https://policies.google.com/privacy?hl=en

Referrals

Should you choose to use our referral service to tell a friend about our products and services, we will ask you to provide your friend’s name and email address. You must only provide this information if you have reasonable belief that they will not object to us contacting them. We will store this information and send an email invitation to your friend, and will store this information for the purpose of tracking the success of our referral program, and other marketing activities. Your referrer can opt out of receiving emails from us by contacting us at [email protected] or following the unsubscribe instructions included in our email communications.

Community Forums

Our site offers publicly accessible blogs, community forums, comments sections, discussion forums, or other interactive features. You should be aware that any information that you post in community forums might be read, collected, and used by others who access it. To request removal of your personal information, contact us at [email protected]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Age Restrictions

Our Services are only available for those over the age of 18. Our Services are not targeted at, intended to be consumed by or designed to entice individuals under the age of 18. People under the age of 18 are not permitted to us Publishizer on their own. We do not knowingly process data of EU residents under the age of 16 without parental consent. If we become aware that we have collected data from an EU resident under the age of 16 without parental consent, we will take reasonable steps to delete it as quickly as possible. We also comply with other age restrictions and requirements in accordance with applicable local laws. We do not knowingly collect any personal information from any children under the age of 13, and children under 13 are not permitted to register for an account or use our services. If you know of or have reason to believe anyone under the age of 18 has provided us with any personally identifiable information, please contact us at [email protected] and we will delete the data.

Employment

We will collect and store necessary personal information such as name, identification number, home address, telephone, personal email address, and date of birth on individuals who seek to be, are or were employed by us. Other than information voluntarily disclosed in the course of an employee application for and employment with Publishizer, we will also process resumes or applications, references and interview notes, photographs and video; letters of offer and acceptance of employment; payroll information; payment and taxation information, and beneficiary and emergency contact information.

In most circumstances where the personal information that we collect about you is held by a third party, we will obtain your permission before we seek out this information from such sources. We may also utilize the services of and collect information from third parties. Where this is the case, we will take reasonable steps to ensure that such third parties have represented to us that they have the right to disclose your personal information to us. Where permitted or required by applicable law or regulatory requirements, we may collect information about you without your knowledge or consent.

Feedback

If there are any questions regarding this privacy policy you may contact us using: [email protected]