Shashank Nigam is a globally sought-after consultant, speaker and thought leader on airline branding and customer engagement strategy. He is the CEO of SimpliFlying, the leading strategy firm that enables airlines and airports to drive key business goals through superior customer engagement. SimpliFlying.com is one of the Top 2 blogs on aviation, and their Twitter handle (@simpliflying) is one of the Top 5 most influential on airlines.
Reflections and observations of an ODI Fellow on socio-economic and financial events in Uganda during her two year posting.