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The Choreography of Customer Service

Chris Lynam

High Touch Service for a Touch Free World

The Choreography of Customer Service is specifically designed to give you the tools used by the professionals in one of the most high-touch, service industry businesses in America.

  Communication Skills   55,000 words   25% complete   Published by Post Hill Press
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2453 preorders
$55,535.00 funded

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Update #4 - The Bonuses, The Calendar, The Backstory (October 26th) Oct. 27, 2020

Hi Everyone! 

Update:  18 Days Left

The Bonuses

After a lot of consideration, I decided to blow up my bonus levels and reconsider my strategy.  In a nutshell, I wanted to emphasize more of the known (my time/coaching/training) in exchange for an investment in the unknown (the book).  

So here are the biggest adjustments to the bonus levels: 

  1. The Consultant

Includes a full day of training for dance coaching, staff development, speaking, etc.  

*** Added the 4 Hour Zoom Bootcamp for a total of 12 hours

2.  The Franchisee

*** Now includes 3 Coaching days

*** Added the 4 Hour Zoom Bootcamp

All other perks included and price reduced. 

3.  The Director

*** Now includes 5 Coaching Days

*** Added the 4 Hour Zoom Bootcamp

All other perks included and price reduced.  


The Calendar

In case you didn't know, outside of the occasional Dance O Rama judging gig, I haven't traveled much since my kids were born.  That being said, I want to make sure that any coaching obligations I commit myself to (i.e. yours) don't interfere with our businesses in our neck of the woods.  

So, if you have secured me for some days, or are thinking of doing so, shoot me an email with the dates so I can get them on the calendar sooner than later.  


The Backstory

A big part of the book deals with the tools and resources for understanding the backstory with your students, clients, friends or family.  

Here's a new video I created outlining the big picture view on the Backstory.


In Closing

There was a part of me that wanted to sit back and let all of this take care of itself.  Unfortunately, things outside your comfort zone never work that way.  Thank you to each of you that took the time and resources to get behind this project.  It takes so much bravery to be an early adopter and you'll be noted as such in the acknowledgements in the book and, if possible, when I hand you your copy.  





For all you competitive people (like me), here are my current stats:  

Here are the current stats:   353 Preorders

Currently 1st Place in the Contest - Woo hoo

  • 147 Preorders to get connected with 30+ Publishers
  • 647 to hit my Stretch Goal of 1000 preorders
  • 1711 Preorders for my All Time Goal