High Touch Service for a Touch Free World
The Choreography of Customer Service is specifically designed to give you the tools used by the professionals in one of the most high-touch, service industry businesses in America.
Ended
Hi everyone!
As I'm writing this I happened to glance over to see the time remaining on the campaign: 21 hours!!!!
My gut just had the exact feeling it did when I first heard the screams emanating from Space Mountain while waiting in line with my Dad as a 7 year old. Unfortunately, the screams won in that story and I ran out the emergency exit and got lost.
But today, I am both excited and overwhelmed with joy at all the support I've felt throughout this entire campaign.
There are some new items available if any of you wanted to add some extras:
1. The Trainer's Workbook: This is, quite simply, a staff meeting in your back pocket designed so you can deploy any of the information and translate into actionable information.
2. The Trainer's Bundle: This is a book + workbook combo. Would make for a great gift for the managers in your life. =)
3. The T-Shirt Promo: I had a t-shirt company a decade ago. There is still some stock on hand. For $75 bucks, you'll get 3 books and two shirts. Gift the books, keep the shirts - it's your choice.
For anyone still interested in the Coaching Packages, any "digital time" that you see listed can be considered "staff training time".
This way, the coaching lessons can cover the cost of the investment and the staff training can create the long term skill development that will continue to improve your business.
**** Last thing: Please message me on Facebook if you have any questions. We can schedule a call at 1am if that's what works best. Believe me, I'll be up. =)
Thank you all again for being a part of this journey! After tomorrow comes the fun part!
Pitching the book to publishers and writing something that will make you all proud.